Policies

Limitation of Liability

You acknowledge and agree that, to the extent permissible at law, this Website and all content appearing on it are provided on an “as is” and “as available” basis, without warranties of any kind.

To the maximum extent permissible by the law, we are not liable and responsible for any loss or damage, whether direct or indirect and however caused (including through negligence) that you may suffer in connection with your use of this Website or any linked website and take no responsibility for any loss arising out of your use of or reliance on information contained on or accessed through this Website.

Sky5 will respect your privacy at all times.

Governing law

These Terms are governed by the laws of the State of New South Wales, Australia.

Events which are out of our control

We shall not be held liable and responsible for any delay in performance of our obligations under these Terms if the delay is caused by circumstances beyond our reasonable control.

General provision

If we do not take action against you with respect to any breach by you of these Terms, this does not mean that we have waived our rights to take action with respect to subsequent or similar breaches. Furthermore, if any part of these Terms is found to be void, unlawful or unenforceable for any reason, that part will be deemed severed from the remainder of these Terms and will not affect the validity of the remaining clauses.

Subscription and Email List

From time to time, we email our subscribers notice of events and other news. The email addresses we collect are only used internally for the purposes as stated above. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list you can do so by unsubscribing at the bottom of the emails sent to you.

Hi, and welcome to sky5.com.au.

There are a few boring legal things to get out of the way first. So before using our Website, we kindly ask you to read the following terms and conditions:

This Website is operated by Sky5 Pty Ltd (ACN 616 468 261) (ABN 33 616 468 261) (hereafter referred to as we/us/our).

By accessing, viewing and using this Website, you agree to be bound by these terms and conditions (Terms).

We reserve the right to change these Terms at any time without any prior notice and you will be taken to have accepted any change by continuing to use this Website.

In these Terms:
‘Website’ refers to the website located at sky5.com.au, any future URLs that we may register and links to this Website.

Social Media

We currently operate and manage social media accounts on Facebook, Twitter and Instagram and we may use other social media channels in future.

We do not endorse the opinions expressed by the users on our social media pages.

By submitting content, you agree that we may use and reproduce this content including your name, for testimonial, or other purposes in any media and without any compensation to you. Any content you submit must be your original work.

You must not post any material that is defamatory, derogatory, racist, sexist, unlawful, obscene, infringing any third party’s intellectual property rights, breaching someone else’s confidentiality or privacy, misrepresenting your relationship with us or this Website, misleading, false or deceptive on our social media pages.

We reserve the right to edit or remove content that violates these Terms and to block your access to our page.

Intellectual property rights

All text, graphics, logos, icons, images, photographs and software that feature on this Website are protected under Australian and International copyright laws. You must not reproduce, store, adapt, distribute, display, publish, or create similar works from them.

If you upload any material or content on our Website or social media accounts, you grant us an irrevocable, royalty-free licence to use and reproduce that material or content. Having said that, we do not claim ownership of intellectual property rights in respect to user content.

Availability of this Website

From time to time, down-time on this Website, either scheduled or unscheduled, may occur. We will endeavour to work within reason to ensure the amount of down-time is limited and will not be held liable for the consequences of any down-time.

Links to third party Websites

This Website may contain links to other websites that are operated. Unless stated otherwise, this Website does not control, endorse, sponsor or approve such third party websites or their contents, nor are we liable and responsible for any loss or damage that you may suffer as a result of your visits to any third party websites.

Interference with this Website

You agree not to make or attempt to modify, hack, remove, deface, add or otherwise interfere with this Website or to any material or content posted on this Website.

Your use of this Website

You are provided with access to and are authorised to download material contained on this Website for your personal use only. You may not, without our written permission, on-sell any information obtained from this Website, use any data mining robots, other extraction tools, meta tags or mirror the Website. Further, you must take your own precautions to ensure that the process which you employ for accessing this Website does not expose your computer to the risk of viruses, malicious computer code or other forms of interference which may cause damage to your computer software. We take no responsibility for any interference or damage to your computer system that arises out of or in connection with your use of this Website.

Our Objective

Sky5 is dedicated to the continual improvement of environmental, social and governance outcomes by incorporating sustainability considerations into our business decisions. We will achieve this by proactively embedding sustainability principles in our business model, systems, procedures, and project operations.

Our Obligations

At Sky5, we are committed to achieving this objective by:

• Adhering to relevant environmental, social and governance legislation, industry guidelines and standards.
• Actively integrating sustainability into the decision-making processes of Sky5’s business.
• Creating, maintaining, and enhancing systems and processes to mitigate labour and social risks.
• Collaborating with our clients and stakeholders to deliver innovative sustainability solutions.
• Supporting sharing of sustainability knowledge and capacity building to continuously improve Sky5’s systems, business processes and operation practices.
• Ensuring the effective communication of Sky5’s sustainability progress to stakeholders.
• Conducting regular assessments and audits to measure and monitor the environmental, social, and governance performance of our operations.
• Implementing a risk management framework that includes the identification, assessment, and mitigation of sustainability-related risks.
• Regularly reviewing and updating the sustainability management policy to ensure alignment with emerging best practices and evolving stakeholder expectations.
• Encouraging employee involvement in sustainability initiatives, providing platforms for idea generation and participation.
• Establishing a robust system for measuring and mitigating the carbon footprint of our operations, products, and services.
• Actively seeking opportunities for resource efficiency, waste reduction, and the use of renewable energy sources in our operations.
• Engaging in transparent reporting on key sustainability metrics, allowing stakeholders to assess our progress and impacts.

Our Objective

In line to our core principles of work health and safety (WHS) and in compliance with the ISO 45001 occupational health and safety management systems standard, Sky5 is firmly committed to providing a secure and healthy work environment for all workers, contractors, customers, and visitors and ensuring our operations and activities neither compromise the well-being of the local community nor the environment.

Our Obligations

At Sky5, we are committed to achieving this objective by:

• Cultivating a secure workplace that fosters a positive culture founded on dedicated leadership and effective engagement with employees, other workers and relevant external parties.
• Ensuring all workers have clearly defined and understood their responsibilities and accountabilities for the effective implementation of our management system and this Work, Health and Safety Policy.
• Ensuring the management system complies with the requirements of ISO 45001 and certification is maintained.
• Adhering to all applicable regulatory requirements, Sky5 policies, standards and processes.
• Facilitating workers participation in health and safety decision-making, and engaging with contractors or other internal & external parties to achieve and improve standards and expectations.
• Applying risk management principles to identify, assess and control hazards, work practices and behaviours that could lead to incidents, injuries or illness.
• Implementing controls aimed at eliminate risks and where this is not achievable, applying the hierarchy of controls to mitigate risks so far as is reasonably practicable.
• Empowering workers with the authority to voice concerns and stop any unsafe work practices.
• Providing appropriate information, training, supervision and resources that assist all workers to implement and maintain our safety management systems and deliver on safety and health targets.
• Managing safety incidents, close calls and hazardous conditions consistently through early identification, notification, methodical investigation, reporting and the dissemination of lessons learned throughout Sky5.
• Encouraging workers to maintain a healthy work-life balance and actively promoting the prevention of work- related injuries and illnesses.
• Monitoring the effective implementation of our Work Health and Safety Policy, our safety management system, and health and safety performance measured against objectives and targets to ensure continuous improvement aimed at eliminating workplace injuries and illness.
• Reporting on our health and safety performance and sharing that information with our workers and other interested parties.
• Sharing our Health and Safety Policy with all workers, visitors, contractors and interested parties.
• Conducting a formal review of our Health and Safety Policy at regular intervals to ensure its ongoing effectiveness and relevance to the health and safety risks in our workplace, with workers and key stakeholders provided opportunities to contribute input to changes to the Policy.

Our Objective

In line to our core principles of quality management and in compliance with the ISO 9001 quality management systems standard, Sky5 is firmly committed to improving every day and differentiating ourselves through our client focus, innovation and commitment to sustainability. By redefining service excellence, we leverage our integrated management system to foster innovation and deliver consistent services to our clients and stakeholders.

Our Obligations

At Sky5, we are committed to achieving this objective by:

• Ensuring the conformity of our management system with the ISO 9001 quality management systems standard and certification is maintained.
• Cultivating a culture that redefines service excellence and actively monitoring client perceptions, levels of satisfaction and feedback.
• Complying with all relevant regulatory requirements, Sky5 policies, standards and processes.
• Effectively implementing, integrating, maintaining and making available the integrated management system across Sky5.
• Ensuring all workers understand their responsibilities and accountabilities for the effective implementation of our management system.
• Providing appropriate information, training, supervision and resources to assist our people to effectively implement and improve our management system and deliver on quality targets.
• Adopting a process approach and applying risk-based thinking to focus on critical activity and risk areas.
• Establishing relevant quality strategies, objectives and targets and compliance programs.
• Managing non-conformances, feedback and complaints through early identification, notification, methodical investigation and the dissemination of insights throughout Sky5.
• Monitoring the effective implementation of our Quality Policy and our integrated management systems through management review, reporting processes, and compliance programs to ensure its continuing suitability, adequacy and alignment with the strategic direction of the organisation.
• Facilitating the participation of workers in quality decision-making and system reviews, and engaging with workers, contractors and other business partners to enhance standards and expectations.
• Establishing effective mechanisms and actively encouraging communication and collaboration to share expertise, learnings and best practice to foster continuous improvement and risk management.
• Monitoring and reporting quality performance to drive continuous improvement with the goal of reducing risks, eliminating defects and addressing non-conformances.
• Sharing our Quality Policy with all workers, visitors, contractors and interested parties.
• Conducting a formal review of our Quality Policy at regular intervals to ensure ongoing effectiveness, relevance and appropriateness to the quality risks present in our workplace.

Our Objective

In line to our core principles of environment management and in compliance with the ISO 14001 environmental management systems standard, Sky5 is firmly committed to protecting the environment, promoting efficient resource use, waste avoidance, pollution prevention, and conducting our operations in a sustainable manner.

Our Obligations

At Sky5, we are committed to achieving this objective by:

• Promoting environmental awareness and fostering a culture that encourages innovative approaches to mitigate environmental risks by proactively collaborating with our suppliers and seeking best practice environmental solutions.
• Ensuring that all workers have well-defined and understood their responsibilities and accountabilities for the effective implementation of our management system and this Environmental Policy.
• Ensuring that our integrated management system complies with the requirements of the ISO 14001 standard and certification is maintained.
• Complying with all relevant regulatory requirements, Sky5 policies, standards and processes through positive and proactive engagement, consultation and informed action.
• Allowing workers to participate in environmental decision making, and engaging with workers, contractors and other business partners to achieve and improve standards and expectations.
• Applying risk management principles to identify, assess and control hazards, work practices and behaviours that could lead to negative environmental impacts.
• Implementing controls to eliminate risks and, where not achievable, applying the hierarchy of controls to mitigate the risk so far as is reasonably practicable.
• Establishing appropriate environmental strategies, programs, objectives and targets.
• Providing appropriate information, training, supervision and resources that assist all workers to implement and deliver on environmental targets.
• Protecting and enhancing the biodiversity and natural amenity of the communities in which we operate.
• Supporting programs that seek to reduce emissions and prevent pollution of the environment.
• Managing environmental incidents, close calls and hazardous conditions consistently through early identification, notification, methodical investigation, reporting and the sharing of insights throughout Sky5.
• Monitoring the effective implementation of our Environmental Policy, our environmental management system, and environmental performance measured against objectives and targets to ensure continuous improvement aimed at eliminating negative environmental impacts and outcomes.
• Sharing our Environmental Policy with all workers, visitors, contractors and interested parties.
• Reporting on our environmental performance and sharing that information with our workers and other interested parties.
• Conducting a formal review of our Environmental Policy at regular intervals to ensure is ongoing effectiveness, relevance and appropriateness to the environmental risks in our workplace, with workers and key stakeholders provided opportunities to contribute input to changes to the Policy.